Refund policy
Return & Exchange Policy
All sales are final. We do not offer refunds. However, we accept exchanges for a different size within 7 days of delivery.
To be eligible for an exchange, the item must be unworn, unwashed, unused, and in its original condition with all tags attached. Items that show signs of wear, washing, stains, odors, or damage will not be accepted.
Size Exchanges
If you need a different size, please contact us within 2 days of delivery at brela11@yahoo.com. Please include your order number and the size you would like to exchange.
Customers are responsible for return shipping costs for size exchanges. We recommend using a trackable shipping service, as Brela Activewear is not responsible for packages lost in transit.
Damaged or Incorrect Items
If you received an item that is damaged, defective, or different from what you ordered, please contact me within 2 days of delivery with your order number and clear photos of the item. We will review the issue and provide an appropriate resolution.
Sale & Promotional Items
All sale, clearance, promotional, and discounted items are final sale and cannot be exchanged or refunded.
Order Cancellations
Orders are processed quickly. Please contact me as soon as possible if you need to cancel or modify your order. Once an order has been processed or shipped, it cannot be canceled or changed.
By placing an order with Brela Activewear, you acknowledge and agree to this Return & Exchange Policy.